FAQ
General Questions
What phones are compatible with Mighty Purse?
Mighty Purse is compatible with most Smartphones. It comes with an integrated Micro-USB cable. For iPhone users, we provide a lightning adapter (for iPhones 5 and above), a USB-C adapter is also included for phones that require the USB-C connector.
How do I charge my phone?
Simply plug your phone into the Micro-USB cable located inside your bag. Your bag’s rechargeable battery will automatically start charging your phone.
If you have an iPhone (5 or above), please attach the provided lightning adapter onto the phone Micro USB charging cable before plugging it into your phone.
If you have a Samsung 8, 8+ or Note 8, please attach the provided USB-C adapter onto the Micro-USB charging cable before plugging it into your phone.
How do I re-charge my bag’s battery?
To re-charge your bag's battery, plug the USB cable located inside the zipper of the battery pocket, into your usual charging adapter (wall adapter or PC). Your bag's battery will begin recharging automatically.
What comes with my Mighty Purse?
Your Mighty Purse comes with a rechargeable battery, two cables are integrated into your battery (one for charging your phone and another for re-charging your bag's battery).
A certified MFI lightning adapter (for iPhones 5 and above) and a USB-C adapter are also included.
Does my Mighty Purse battery come with a warranty?
Yes. The rechargeable battery inside your Mighty Purse comes with a 12-month warranty. For full details, please refer to warranty.
Technical Questions
How powerful is my Mighty Purse battery?
Depending on the style and size of the bag, the Mighty Purses come either with a 3000 mAh or 4000 mAh rechargeable battery. Depending on your phone model, this will provide most phones with between one and two full charges.
How long does it take to re-charge the bag’s battery?
To fully recharge the bag’s battery (from 0% to 100%), it takes about 3 hours if charging from a wall socket. Charging from a USB port on a laptop or PC will take longer (approx. 4-5 hrs).
When the bag's battery is being recharged, the LED power indicator display will illuminate in pulses. When charging is complete, all four LED lights will illuminate.
How can I check how much power is left on the battery?
To check your battery’s power status, plug your phone into the phone charging cable located at the bottom of your bag.
LED lights on the side of the battery pocket will illuminate.
• 4 lights mean power is between 75 and 100%
• 3 lights mean power is between 50 and 75%
• 2 lights mean power is between 25 and 50%
• 1 light means power is less than 25%
• No light indicates the battery is out of charge
Do I need to re-charge the bag’s battery before first use?
Your bag’s battery will be either empty or partially charged when you receive it. Before you use the bag, we recommend to fully re-charge it.
What if I don’t use the rechargeable battery for a long time?
If you don’t use the bag’s battery for a long time (for 12 months or more), we recommend you fully re-charge it, then fully discharge it (by using up all the power), then re-charging it fully again. This helps the rechargeable battery maintain normal function before you start using it again.
How long will my bag's rechargeable battery last?
The life-span of a rechargeable battery depends on frequency of use and care. Generally is lasts for approx. 500 charging cycles. Please note that all rechargeable batteries, including those in your own phone, become less efficient over time.
If my bag’s battery stops working, what should I do?
If your bag’s battery stops working within the warranty period, please contact Customer Service.
Are there any safety precautions?
Rechargeable batteries need to be kept dry and away from moisture. Also, avoid excessive heat and do not use if the temperature is above 60 C. If you remove your battery from the bag, care should be taken not to drop it.
Do not use the battery if it is leaking, becomes too hot to touch, if there is a strong odour, or if you notice anything else out of the ordinary.
The adapters included with your Mighty Purse may present a choking hazard to small children. Keep these adapters away from children. Always read the user manual thoroughly.
Bag Care Questions
How should I care for my leather bag?
We recommend using a leather protector spray or cream to protect leather against premature aging and damaging stains.
Using a leather protecting solution will help prevent light coloured leathers absorbing unstable dyes such as sometimes found in denim.
How to clean my leather or PU bag?
Most leathers and PU materials can be cleaned but it’s important to use the correct cleaner for your item. A product to clean PU might be different to a product to clean leather. Your local shoe or bag repairer will be able to suggest the most suitable product.
How can I remove indentations from my bag?
To maintain your bag’s shape, it’s best to avoid sharp or heavy items pressing into it. A cramped closet can put unfortunate dents in leather bags.
The best way to remove an indentation is to apply heat from a hairdryer while gently massaging the dent with your thumb or finger until the dent disappears.